Home » Networking » [solved] How to configure the Pulsesecure connect terminal services to use multiple monitors step by step

[solved] How to configure the Pulsesecure connect terminal services to use multiple monitors step by step

With COVID 19 in the air, there is more then even need to  remotely and working remotely comes challenges where the home setup may be difference than the work setup.

If you are using Pulsesecure connect then there is setting where you can use multiple monitors to connect to your work desktop.

This article will walk you thru step by step on the configurations from the back-end to the client end.

Login to the PulseSecure portal by going to https://DNS_name/admin

Go to “UserRoles” and choose “New User Role” 

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Name the new roles called “Multiple Monitors” and check “Terminal services” , you can name according to your environment and the changes.

Once the role has been saved then next step is to click on the “Options” next to “terminal Services”. This will take you to the new screen where you can choose the features.

Below is where you can choose to allow the users to add multiple monitors. Check the box “User can connect to Multiple monitors”

Now the role has been created called ” Multiple Monitors” to allow the users to add sessions and choose multiple monitors

Now you will need to create a new rule to match the role that you created and the assumptions is that “User Authentication Realms” already exits, which is mapping different roles already and this is just an addition.

Go to  Users Realms and choose an existing realm.

Go to the “Role Mapping”  and create a new rule

Click on the New Rule to create a new rule

Now below is where you need to decide if it need to be mapped to a user or group. group is what makes sense and you can click on update to fetch a group Micros ft AD if it is not populated already

  1. Choose the Rule name “Multiple Monitors” I am keeping the name the same since one is rule and other is a Role
  2. Choose whether it is going to be mapped to a user or group and click on update to fetch a group if needed
  3. Choose the “Multiple Monitors” from the “available roles”
  4. Click on “Add” and save the changes.

Now once you log in to the user portal you will need to to the following to add a user session.

 

 

 

 

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