Home » Security » [Solved] Your connection to the secure gateway has been suspended longer than the allotted time limit. A new connection is necessary, which requires re-authentication”Your connection to the secure gateway has been suspended longer than the allotted time limit. A new connection is necessary, which requires re-authentication”

[Solved] Your connection to the secure gateway has been suspended longer than the allotted time limit. A new connection is necessary, which requires re-authentication”Your connection to the secure gateway has been suspended longer than the allotted time limit. A new connection is necessary, which requires re-authentication”

This articles explains the issue about the Cisco Anyconnect timeout and how to resolve the error message “Your connection to the secure gateway has been suspended longer than the allotted time limit. A new connection is necessary, which requires re-authentication”

This error can drive help desk crazy and they can spend lots of time looking at non related stuff when this can be resolved by looking at the Cisco ASA session timings and if that is set to none then you know that the issue is most likely  with  the client or the WIFI network

 

This is most likely an issue with the client or wireless network, in this case where there is no timeout set in the Cisco ASA back end and if you are getting complains only on few users then it is most likely pointing to the Wireless network

you can check the Cisco ASA config for this command in the config to be sure that it is set to none

vpn-session-timeout none

 

 

 

 

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