Windows 10 Clients are not able to login using cached domain credentials and get the Cisco anyconnect prompt. This is most likely caused by NAM module not passing the credentials to the ISE back end and dot1x stuck in a loop.
Possibility #1.
Cisco NAM will get stuck in a connection loop if there is a hidden network configured in the NAM configuration.xml. This is a Cisco bug that is defined in article “CSCvg04014
Cisco bug details in the link. you will need to CCO account to see the details
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvg04014/?rfs=iqvred
Cisco AnyConnect Network Access Manger GUI shows no available networks in the scanlist.
This issue can occur on windows 10 1703 after a reboot of the PC if NAM is configured with a hidden network.
1. Remove hidden networks from the configuration.xml file, or perform a network repair to refresh the scanlist.
2. Add this key to the registry. HKLM\System\CCS\Services\nativewifip\Parameters\ConnectScanDropTime DWORD with a value of “0”. This should restore the functionality in the old version of Windows.
You may need to enable exyended logging by pressing “Alt + Shift + L“- This is necessary for the extended logging option to appear.
Then right click the Cisco Anyconnect icon in the tray
This will enable the logging to get more details
Thanks for reading this, let me know if you have found a different fix
