Home » Windows » Help Desk Processes » [Seismic Plug-In] How to resolve “The Hash Value is not Correct” 0x80091007- Visual Studio Tools

[Seismic Plug-In] How to resolve “The Hash Value is not Correct” 0x80091007- Visual Studio Tools

If you are trying to install Seismic plug ins for either Outlook or PowerPoint, due to some missing (and often not listed) prerequisites, an error stating “The Hash Value is not Correct” appears with error code 0x80091007. This is usually due to a missing pre-req – most often Visual Studio Tools 2010. Below is where to get those tools and how to deal with this issue:

Error:

You can check the log file to see what specific issue caused it. Most often, the missing prerequisite is Visual Studio 2010 Tools for Office Runtime. Once these are installed, the setup is a breeze and will successfully go all the way through. Some other common issues can be found Here.

Installing Visual Studio 2010 Tools for Office Runtime: Follow this linkĀ 

  • Download the tools from the link above, and save on your local drive
  • Initiate the installation once the download is complete, and follow the prompts until finished

 

The installation is quick and painless. Just hit Run, Install, wait for it to install, and then finish. Once this is done, attempt to download Seismic Plugin either for Outlook/PowerPoint once again and you should see no more issues. Other issues will be addressed in the link above, as some stragglers may exist.

Best, H

 

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